About

FAQ

• Where is the store based?

  Shenzhen, China

• Do you accept orders placed outside of the US?

  We sure do! We only shop to United States; United Kingdom; Australia; Brazil; Canada; Italy; Turkey; Spain; France; Russia; Sweden; New Zealand; Norway; Switzerland; Japan; Thailand; Ireland; Belgium; Poland;Germany; Denmark; Singapore.

  For other countries, please check with us for further detail.

• How long will it take to receive my order?

  Item(s) ship directly to your Paypal address only, to prevent any dispute of not receiving the item.

  Transit time is during 7-30 days. Customs clearance is buyer's responsible.

  * Any international duties/customs fees are the responsibility of the buyer.
  NOTE:Shipping delays may occur during festival.

• Who will pay for customs/taxes?

  Different countries has different taxes, it is buyer responsibilities to pay the taxes.

• Is it compulsory to provide phone number to order?

  Yes. Please contact & provide your phone number. I need your phone number so that local post office could call you.

  We don't ship if you didn't provide your phone number.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.